Skip to main content

Looking forward to welcoming you back!

We are delighted to welcome you back to some of our centres from Saturday 25th July. We've missed you! 

Following government guidance, we have developed a phased reopening plan for centres and activities. As time goes on, the plan will be reviewed and adapted, so please keep checking here or on the app for updates.

Safety is our number one priority and a huge amount of work has gone into preparing our centres and activities for your safe return. Please familiarise yourself with all of the information detailed here so that you can be fully prepared before coming back to our centres. We can't wait to see you!

UPDATE 3RD AUGUST
Non members can now also book Lane Swimming sessions in our pools - read more here

 

To keep us all safe, we have added plenty of signage around the centres to help you navigate your way around. We ask that you do not enter our centres unless you have made an activity booking via our app or website
Look out for the following:

- Social distancing reminders
- One way arrows
- “I’m taking a break” signs for equipment or areas not in use. When you arrive for your activity, please check in at the kiosk or at reception.

If you need to purchase anything, we won’t be accepting cash at this time. Contactless payments only. 

Members of our team will be there to help guide you around safely if needed. Some classes may not be in the ‘usual’ place, so please follow the directional signs. 

Which of your centres are now open?
We currently have 10 of our centres open to offer Gym, Swim Classes and Sportshall activities.

  • Ashington Leisure Centre + Tranquility Spa (treatments only)
  • Blyth Sports Centre
  • Concordia Leisure Centre + Clip 'n Climb Cramlington
  • Pegasus Riding Centre
  • Ponteland Leisure Centre
  • Prudhoe Waterworld
  • Riverside Leisure Centre, Morpeth
  • The Swan Centre, Berwick
  • Wentworth Leisure Centre, Hexham
  • Willowburn Sports & Leisure Centre, Alnwick


Which activities will be available from Saturday 25th July?
Activities will include:
The gym, fitness classes, lane swimming, badminton, table tennis and Clip 'n Climb.

When will other centres open?
Other sites including school sites will re-open from September as part of our phase 3 plans. These include:
Druridge Bay Fitness Centre, Hirst Welfare Centre, Prudhoe School Site, Rothbury Pool & Gym, Sporting Club Bedlington & Sporting Club Cramlington

Access to activities

- As we take a conservative approach to our re-opening we have restricted services available to non members:
MEMBERS can book Gym, Swim and Classes at any of our open centres
NON-MEMBERS can book a swim, sportshall activities and Clip 'n Climb
- All activities will have to be pre-booked on the app or website. You will not be allowed into the centre if you have not pre- booked.
- Each person will be able to have a maximum of 3 activity slots booked at any one time.
- Once an activity has been attended, another activity slot can be booked.
- Members will be able to book slots 7 days in advance, non members can book 1 day in advance
- Bookings can be made via our app or website


VIEW OUR RE-OPENING OUR CENTRES - WHAT TO EXPECT VIDEO HERE

Initially our fitness classes will be open to members only.

You will have to pre-book a class on the Active Northumberland app. You will not be allowed into the centre if you have not pre booked.

Each person will be able to have a maximum of 3 activity slots booked at any one time. Once an activity has been attended, another activity slot can be booked.

Your 3 slots can be 3 fitness classes or a mixture of swimming, gym, fitness classes, badminton/table tennis.

You will be able to book slots 7 days in advance.

Bookings go 'live' from Sunday 19th July.

Arrive on time, ready for your pre-booked fitness class. No dry-side changing rooms or showers will be available.

You may have to wait outside for a little while, but a member of our team will let you know when to come in.

We won’t be providing exercise mats, so please bring your own or purchase one at reception. Remember we won’t be accepting cash - contactless payments only.

Check in at the kiosk or at reception.

Use the hand sanitisers provided.

Classes may be held in a different studio to normal or even the sportshall, so please follow the signage.
Once at the class venue, you will see the floor has been marked into squares to help us manage social distancing. Choose a square and stay in it throughout the class. Please keep all your belongings in the square.
In classes where equipment is required, you will be able to collect this from a dedicated area.

At the end of the class, clean any pieces of equipment and leave the class promptly.

All these measures AND the timetable will be reviewed on a weekly basis so please keep checking the app and website for details.


VIEW OUR RE-OPENING OUR FITNESS CLASSES VIDEO HERE

Before getting in touch, please check out the FAQ's we have compiled to help you - 

FAQ's DOCUMENT

If you have a specific question, please message us directly on the Active Northumberland facebook page or email enquiries@activenorthumberland.org.uk

We will be operating an enhanced cleaning regime for all areas of the centres.

We will be encouraging you to wash your hands regularly and use the hand sanitisers which have been installed throughout the centres.

Start and finish times on the activity timetables will be staggered so that staff have time to clean areas and equipment thoroughly after sessions in preparation for the next session.

In the gym and for fitness classes with equipment, there will be cleaning equipment provided and we ask that you use it to clean your piece of equipment BEFORE and AFTER use.

Please bring a clean towel with you for personal use in the gym and classes.

Exercise mats will not be provided for classes, so please bring your own. We will have some available to purchase at reception, but remember we will only accept contactless payments - no cash. 

You must exercise social distancing at all times and respect other users.

Our pools are initially open for Lane Swimming across Northumberland, for those aged 14 years+ . Read the latest information on swimming at our pools here 

  • Ashington Leisure Centre
  • Blyth Sports Centre
  • Concordia Leisure Centre, Cramlington
  • Riverside Leisure Centre, Morpeth
  • Ponteland Leisure Centre
  • Prudhoe Waterworld
  • The Swan Centre, Berwick
  • Wentworth Leisure Centre, Hexham
  • Willowburn Sports & Leisure Centre, Alnwick



You will have to pre-book a lane on the Active Northumberland app. You will not be allowed into the centre if you have not pre-booked.

When you come for your pre-booked swim, arrive on time, in your swmming costume/trunks ready for your swim. 

You may have to wait outside for a little while, but a member of our team will let you know when to come in.
Check in at the kiosk or at reception.

Use the hand sanitisers provided. 

Remove your footwear before coming into the changing rooms and bring them in with you to put in a locker.
Cubicles and lockers have been numbered. Swimmers must use the same numbered cubicle and locker.
Once you've changed, please take a quick pre-swim shower.

Follow the directions to your pre-booked lane. There will be signs at the end of each lane.


Once in the water, to ensure everyone has a safe and enjoyable swim, please follow these guidelines -

- Always follow the directional arrows for lanes 
- Avoid wide strokes like the butterfly
- Maintain appropriate social distance between yourself and other swimmers.
- Do not overtake.
- Before pushing off at each turn, check to see if anyone faster is approaching. If there is, let them pass. Move to the edge of the lane and turn your head away to let them turn without stopping. The same applies if you need to stop for a rest or a drink.
- You can use personal equipment as long as it doesn’t affect social distancing.
- Bring your own pre-filled water bottle so you can stay hydrated.
- After your swim, leave the pool promptly following the exit signs.
- You can take a quick shower after your swim.
- Please use the same cubicle to get changed.

As time goes on, we will review and adapt all these measures, so please keep an eye on the app and website for updates.


VIEW OUR RE-OPENING OUR SWIMMING POOLS VIDEO HERE

If you wish to use your membership again, you do not need to do anything as we will automatically reactivate for you. Your first DD payment will be in August.

If you wish to freeze your membership, for the maximum of 3 months, you must complete this form by clicking here



We have made contact with all our members with the contact details you have provided us which contains information for you including details to return and if you wish to freeze your membership with us if you aren't ready just yet to return. If you hadn't had this please contact our team on 01670 620200 or message us on the Active Northumberland Facebook page.

 If you are eager to return to the centre, you do not need to get in touch with us as we will automatically restart your membership, just make sure you pre-book your activities. Your first DD payment will be in August 2020

Please note, we are not accepting any new members at this time. If you wish to be contacted when we are welcoming new members, please complete our form by clicking here so we can get in touch with you.

If you have lost your membership ID and/or PIN number, please message us directly on the Active Northumberland Facebook page or email us at enquiries@activenorthumberland.org.uk 

 

You will have to pre-book a Clip 'n Climb slot via the Clip 'n Climb website http://www.clipnclimbcramlington.co.uk/ *. You will not be allowed into the centre if you have not pre booked.

You will be able to book slots 7 days in advance.

*We are still finalising the booking system and will announce as soon as we are accepting bookings.

  • To help us practice social distancing, we only allow 1 spectator with the activity participant. This will also be further restricted with only 3 spectators in the Clip 'n Climb arena at a time which will be rotated.
  •  
  • Make sure that you arrive at your session in your kit and ready to climb as you will not be able to use the changing rooms to get changed.
  •  
  • When you attend your Clip'n Climb session, please arrive promptly, ready for your pre-booked slot. Our reception team will be there to greet you.
  •  
  • Please make use of our hand sanitiser stations, we encourage to use them after each climb
  •  
  • When in the arena please follow signs and instructions from colleagues as we have a 1 way system in place. We may have to close some climbs at busy times or for further cleaning.
  •  
  • There will be no access to Leap of faith or stairway to heaven for our initial opening
  • Finally, there is no access to softplay
  •  

Initially, our dry-side changing rooms and showers will be closed off, so you must arrive READY for your activity and leave promptly afterwards.

Swimmers WILL have access to changing cubicles and a quick pre and post-swim shower. Anyone attending a fitness class or gym will not have access to these facilities.

Swimming cubicles and lockers will be numbered.Swimmers must use the same numbered cubicle and locker. 

All activities will have to be pre-booked on the Active Northumberland app or website. You will not be allowed into the centre if you have not pre booked.

Each person will be able to have a maximum of 3 activity slots booked at any one time. Once an activity has been attended, another activity slot can be booked.

Non members can currently only book swimming, clip 'n climb or sportshalls activities with us whilst members can use any site for their Gym, Swim and Classes.

Your 3 slots can be made up from a mixture of swimming, gym, fitness classes, badminton/table tennis.

You will be able to book slots 7 days in advance if a member or 1 day in advance if a non member.

If you have lost your login details, please do check your emails including Junk / Spam folder for an email from us (Active Northumberland). If you still can't find, please contact us directly on our Active Northumberland Facebook page or email us at enquiries@activenorthumberland.org.uk
 

While many of our Active Northumberland Centres are open, Northumberland County Council libraries which are located within some of the centres will remain closed until safety procedures are put in place.

Northumberland County Council hope to re-open their libraries again soon. For further information on Northumberland County Council libraries CLICK HERE

Initially our gyms will be open to members only.

You will have to pre-book a gym slot on the Active Northumberland app. You will not be allowed into the centre if you have not pre booked.

Each person will be able to have a maximum of 3 activity slots booked at any one time. Once an activity has been attended, another activity slot can be booked.

Your 3 slots can be 3 gym slots or a mixture of swimming, gym, fitness classes, badminton/table tennis.

You will be able to book slots 7 days in advance.

Bookings go 'live' on Sunday 19th July

Arrive on time, ready for your pre-booked workout. You may have to wait outside for a little while, but a member of our team will let you know when to come in.

Check in at the kiosk or at reception.

Once you’re in the gym - 

- Not all the machines will be in use so please watch out for the “I’m taking a break” signs. This will help us comply with social distancing.
- Follow the floor markings and signage at all times.
- Members of the team will be cleaning and sanitising the equipment before and after sessions, but to keep us all safe we ask that you clean your machine / piece of equipment BEFORE and AFTER use.
- Hand sanitisers have been added to the gym. Please sanitise hands before and during your session. As time goes on, we will be reviewing and adapting all measures so please keep an eye out for further updates.


VIEW OUR RE-OPENING OUR GYMS VIDEO HERE

We do not have any confirmed dates just yet around when swimming lessons will return. Our team will be in touch with you to let you know when we hope to return and to discuss your options. All being well we hope for a September return date.

Initially badminton, short tennis and table tennis are the only sports activities able to take place in our sportshall as we continue to work within national guidelines. We will continue to assess and allow more activities when appropiate guidance is available and we feel comfortable these activities can take place safely in our facilities.

You will have to pre-book a court on the Active Northumberland app. You will not be allowed into the centre if you have not pre-booked.

Each member will be able to have a maximum of 3 activity slots booked at any one time. Once an activity has been attended, another activity slot can be booked.

Your 3 slots can be made up from a mixture of swimming, gym, fitness classes, badminton/table tennis.

You will be able to book activity slots 7 days in advance.

The booking system will go 'live' on Sunday 19th July.

When you come for your pre-booked court, arrive on time, ready for your game. 

You may have to wait outside for a little while, but a member of our team will let you know when to come in.

Check in at the kiosk or at reception.

Use the hand sanitisers provided. 

Both singles play and doubles play can now take place in groups of people from different households, as long as you remain 2 metres apart as far as possible – meaning that four people from different households can play doubles  

Please be aware of Badminton Englands "return to play" guidance (click here to view)

Please bring all your own playing equipment - eg bats, balls, racquets, shuttlecocks.

Please finish your game on time and leave the centre promptly.

PLEASE NOTE OUR BOWLING FACILITIES REMAIN CLOSED DUE TO GOVERNMENT RESTRICTIONS. WE WILL REVIEW IN COMING WEEKS.

We operate 2 bowling venues at Strike Bowling, Concordia and Wentworth Bowling at Hexham. 

 

 

To read our Risk Assessments in relation to the operations of our facilities and services, please click the links below to open in a new window:

General Building Risk Assessment

Safe Operation of Activities Risk Assessment

Staff Risk Assessment


 

Download the app and get active!