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Looking forward to welcoming you back!

We are delighted to welcome you back to some of our centres from Saturday 25th July. We've missed you! 

Following government guidance, we have developed a phased reopening plan for centres and activities. As time goes on, the plan will be reviewed and adapted, so please keep checking here or on the app for updates.

Safety is our number one priority and a huge amount of work has gone into preparing our centres and activities for your safe return. Please familiarise yourself with all of the information detailed here so that you can be fully prepared before coming back to our centres. We can't wait to see you!

UPDATE 14TH SEPTEMBER
PRE BOOKING EXTENDED: Members 14 days, non members 7 days
Fun for All and Accessible Swim sessions are now available at our pools - read more here
Non members can now also book Gym and Classes - read more here
Non members can now also book Lane Swimming sessions in our pools - read more here
 

We are delighted to open our bowling facilities at Concordia Leisure Centre, Cramlington and Wentworth Leisure Centre, Hexham. 

Book online:

Strike Bowling, Concordia - Click here to book online

Wentworth Bowl, Hexham - Click here to book online (A limited food menu is now also available for you to enjoy during your bowling or afterwards at a table.)

Each time below is a bookable slot on one of our lanes for up to 4 people in a lane. Please book online.

Strike Bowling Concordia
from 21st September
Wentworth Bowl
Monday Closed
Tuesday Closed
Wednesday 10am-7pm
Thursday 10am-7pm
Friday 10am-7pm
Saturday 10am-6pm
Sunday 10am-6pm
Weekend Only
10am-11am
11.30am-12.30pm
1pm-2pm
2.30pm-3.30pm
4.00pm - 5.00pm
 


To ensure we can operate our facilities safely, for you and us, we have a number of systems in place to protect us all:

- You must pre book and pre pay for your session. 
- Sessions will last 60 minutes, we can accomodate up to 4 people per lane + 1 spectator who must be from same household/bubble
- In line with government guidelines, you will have to wear a face covering during your activity unless exempt
- Please arrive in comfortable footwear as we are not offering shoes. Please no heels or marking footwear.
- Please follow our signage in place to ensure we can all practice social distancing, this may include 1 way systems
- Please do not leave your lane to go to another, if you require support please speak to one of our team.
- Help us to help you and please wipe down your equipment before and after use with the hand wipes/spray available
- Hot and Cold soft drinks are available including confectionary. Payment is by card only however. No hot or cold meals are available at this time however.
- After your session, please leave promptly through the designated exit. Our teams need to complete a clean of the full facility before we welcome back our next visitors.

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To keep us all safe, we have added plenty of signage around the centres to help you navigate your way around. We ask that you do not enter our centres unless you have made an activity booking via our app or website
Look out for the following:

- Social distancing reminders
- One way arrows
- “I’m taking a break” signs for equipment or areas not in use. When you arrive for your activity, please check in at the kiosk or at reception.

If you need to purchase anything, we won’t be accepting cash at this time. Contactless payments only. 

Members of our team will be there to help guide you around safely if needed. Some classes may not be in the ‘usual’ place, so please follow the directional signs. 

Which of your centres are now open?
We currently have 10 of our centres open to offer Gym, Swim Classes and Sportshall activities.

  • Ashington Leisure Centre + Tranquility Spa (treatments only)
  • Blyth Sports Centre
  • Concordia Leisure Centre + Clip 'n Climb Cramlington + Strike Bowling
  • Pegasus Riding Centre
  • Ponteland Leisure Centre
  • Prudhoe Waterworld
  • Riverside Leisure Centre, Morpeth
  • The Swan Centre, Berwick
  • Wentworth Leisure Centre, Hexham + Wentworth Bowl
  • Willowburn Sports & Leisure Centre, Alnwick


When will other centres open?
Other sites including school sites will re-open from September as part of our phase 3 plans. These include:
Druridge Bay Fitness Centre, Hirst Welfare Centre, Prudhoe School Site, Rothbury Pool & Gym, Sporting Club Bedlington & Sporting Club Cramlington

Access to activities

- As we take a conservative approach to our re-opening we have restricted services available:
- All activities will have to be pre-booked on the app or website. You will not be allowed into the centre if you have not pre- booked.
- Each person will be able to have a maximum of 3 activity slots booked at any one time.
- Once an activity has been attended, another activity slot can be booked.
- As of 14th September, Members can now book 14 days in advance, with non members (Pay as you Go) able to book up to 7 days in advance.
- Bookings can be made via our app or website


VIEW OUR RE-OPENING OUR CENTRES - WHAT TO EXPECT VIDEO HERE

As of 14th September, Members can now book 14 days in advance, with non members (Pay as you Go) able to book up to 7 days in advance.

You will have to pre-book a class on the Active Northumberland app. You will not be allowed into the centre if you have not pre booked.

Each person will be able to have a maximum of 3 activity slots booked at any one time. Once an activity has been attended, another activity slot can be booked.

Your 3 slots can be 3 fitness classes or a mixture of swimming, gym, fitness classes, badminton/table tennis.

Arrive on time, ready for your pre-booked fitness class. No dry-side changing rooms or showers will be available.

You may have to wait outside for a little while, but a member of our team will let you know when to come in.

We won’t be providing exercise mats, so please bring your own or purchase one at reception. Remember we won’t be accepting cash - contactless payments only.

Check in at the kiosk or at reception.

Use the hand sanitisers provided.

Classes may be held in a different studio to normal or even the sportshall, so please follow the signage.
Once at the class venue, you will see the floor has been marked into squares to help us manage social distancing. Choose a square and stay in it throughout the class. Please keep all your belongings in the square.
In classes where equipment is required, you will be able to collect this from a dedicated area.

At the end of the class, clean any pieces of equipment and leave the class promptly.

All these measures AND the timetable will be reviewed on a regular basis so please keep checking the app and website for details.


VIEW OUR RE-OPENING OUR FITNESS CLASSES VIDEO HERE

What sessions do you now offer at your swimming pools?
From Thursday 20th August we are opening our pools to more of you with the return of our Fun for All and Accessible Swim sessions at Concordia Leisure Centre, Prudhoe Waterworld and Swan Centre for Leisure, alongside our lane swimming sessions so even more people can enjoy Take the Plunge in our pools.

What is Fun for All?
These sessions are open to anyone who wishes to enjoy a splash in the pool, perfect for children and families to enjoy. Please note however that there will be a designated area of the pool for this session which yourself and your group must stay in. These sessions are initially only available at Concordia Leisure Centre, Prudhoe Waterworld and Swan Centre for Leisure.

What is Accessible Swim?
There are so many benefits to being in the water and many people want to enjoy our pools outside of a lane swim environment. These sessions are great for those who just want to enjoy being in the water. These sessions are initially only available at Concordia Leisure Centre, Prudhoe Waterworld* and Swan Centre for Leisure.
*Please note Accessible Swim sessions at Prudhoe Waterworld are not suitable for those aged under 14 years old due to the area being within the Lane Swimming area.

What is Lane Swimming?
This is for those who wish to exercise by swimming up and down the pool (lengths). We offer different lane options such as Easy, Medium or Fast so please book a lane you feel comfortable in. Please do watch our video to find out more here
Please note that access to this session is for those aged 14 and over only, unless accompanied by a responsible adult in the same lane i.e a 12 year old can lane swim if an adult also attends with them.

Do I have to pre-book?
Yes. EVERYONE, including members, must pre-book all activities.
As of 14th September, Members can now book 14 days in advance, with non members (Pay as you Go) able to book up to 7 days in advance.

How do I book?
All bookings can be made on the Active Northumberland app or the website. If you are a non-member you will need to register here . Once registered you will receive a login number and a PIN number that you can use to make bookings. 

How to Book a ‘Fun for All’ slot
Each ‘Fun for All’ slot is for up to 4 people from the same family. One person books the slot for their group.

How to book an ‘Accessible Swim’ slot
Accessible swim slots can be booked individually.

How do I pay?
Non-members will pay as part of the booking process on the app or website. 
£12.00
If you are a member, you will receive additional discount of £4 as members recieve swimming inclusive of their membership already.

How long are sessions?
Your session will be for 45 minutes which may begin from when you enter building

Will there be other sessions in the pool at the same time?
Yes. The pool may be divided into ‘zones’ for lane swimming, Fun for All and Accessible Swim. All zones will have restricted numbers to help social distancing and to keep everyone safe.

Can I book myself into lane swim and let my children go into the ‘Fun for All’ by themselves?
Normal swimming rules apply, anyone over the age of 8 can go in the pool unaccompanied however please be aware that the water in the designated zone may not be shallow. 

Are the numbers in each session restricted?
Yes. Fun for All (8) Accessible Swim (4) Lane swimming (8 each lane)

Why is there a limit to the number of people that can swim from the same family?
This is to help us keep everyone safe in the changing areas and in the pool. This restriction will be reviewed on a weekly basis.

Are play features and slides and toys available?
No. These won’t be available right now.

Can I bring my own water toys?
No. 

How will I know which area of the pool to go to?
We have clear signage and a member of the team will direct you.

How will you maintain distancing with other users of the pool?
We each have a responsibility to swim safely.  Please ensure that all members of your family follow instructions on our signage and from our staff.

Do I need to wear a face mask in your facility?
You are not required to wear a face mask in our facility, unless attending bowling. Please ensure you follow all signage in our facility and if unsure please speak to a member of the team.

Can I book a session for my children only? 
Yes. You can book a slot in ‘Fun for All’ for up to 4 swimmers from the same family. Normal admission guidelines apply, so unaccompanied children must be 8 years+
Before booking, please be aware that the water in the designated zone may not be shallow. 

Am I able to watch/spectate the session?
No. We only have an allowance for a certain number of people in the centre at one time.

Will I be able to use showers?
Please only take a quick shower before and after your session. You should not wash hair etc. as we need you to vacate the swimming pool and changing village so that we can clean before our next session

Can I bring my baby?
Yes. You can bring your baby as part of the ‘Fun for All’ session.

Are pool inflatables available?
No not at this time.

Will you be selling swimming items such as goggles, toys and costumes etc.?
A small amount of items will be available in some centres, but this is not guaranteed and we do accept any returns. No toys will be allowed in the pool. Please pay for items by card as we are not accepting cash at this time. 

When will swimming lessons return?
We are hoping to have the swimming lesson back in September. We are currently working on a plan and will be in touch with all swimmers currently in the scheme directly in the next few weeks.

My Child is on the Learn 2 Swim scheme, do they still get free swimming?
As our Learn 2 Swim scheme is currently temporarily suspended, with all swimmers having their subscription payments frozen we are not offering free/reducing swimming. Once your lessons and payments resume, yes you will be able to recieve free/reduced priced swimming sessions at our centres.

I’m a member and just want to bring my young child/grandchild - why would it cost me £8 to do this?
Fun for all slots are priced at £12 which can accomodate up to 4 people as we need to be able to restrict the number of households attending each session. As a member we will deduct £4 from the price. You may wish to book into an accessible swim session instead, but please be aware they do take place in the deep end of our pools.

Can I book myself and my child into an Accessible Swim session?
Yes, however please be aware that you are in the deep end of the pool and will not be able to move to the shallow end at any time during your session.


How will you manage users in the pool if Accessilbe Swim, Fun for All and Lane Swimming are taking place?
The graphic below should give an illustrative example of how we will manage our pools, we are ensuring that there are strict maximum occupancy ratios in place.

Before getting in touch, please check out the FAQ's we have compiled to help you - 

FAQ's DOCUMENT

If you have a specific question, please message us directly on the Active Northumberland facebook page or email enquiries@activenorthumberland.org.uk

We will be operating an enhanced cleaning regime for all areas of the centres.

We will be encouraging you to wash your hands regularly and use the hand sanitisers which have been installed throughout the centres.

Start and finish times on the activity timetables will be staggered so that staff have time to clean areas and equipment thoroughly after sessions in preparation for the next session.

In the gym and for fitness classes with equipment, there will be cleaning equipment provided and we ask that you use it to clean your piece of equipment BEFORE and AFTER use.

Please bring a clean towel with you for personal use in the gym and classes.

Exercise mats will not be provided for classes, so please bring your own. We will have some available to purchase at reception, but remember we will only accept contactless payments - no cash. 

You must exercise social distancing at all times and respect other users.

As of 14th September, Members can now book 14 days in advance, with non members (Pay as you Go) able to book up to 7 days in advance.

Our pools are now open across Northumberland offering Lane Swimming at all our open pools, with Fun for All and Accessible Swim sessions available at some of our centres. Currently the centre's open are:

 - Ashington Leisure Centre (Lane swimming only)
 - Blyth Sports Centre (Lane swimming only)
 - Concordia Leisure Centre, Cramlington (Accessible Swim, Fun for All & Lane Swimming)
 - Riverside Leisure Centre, Morpeth (Lane swimming only)
 - Ponteland Leisure Centre (Lane swimming only)
 - Prudhoe Waterworld(Accessible Swim, Fun for All & Lane Swimming)
 - The Swan Centre, Berwick(Accessible Swim, Fun for All & Lane Swimming)
 - Wentworth Leisure Centre, Hexham (Lane swimming only)
 - Willowburn Sports & Leisure Centre, Alnwick (Lane swimming only)





You will have to pre-book a lane on the Active Northumberland app. You will not be allowed into the centre if you have not pre-booked.

If booking Lane Swimming, for children under 14 years they must be accompanied by a responsible adult in the same lane as them.

When you come for your pre-booked swim, arrive on time, in your swmming costume/trunks ready for your swim. 

You may have to wait outside for a little while, but a member of our team will let you know when to come in.
Check in at the kiosk or at reception.

Use the hand sanitisers provided. 

Remove your footwear before coming into the changing rooms and bring them in with you to put in a locker.
Cubicles and lockers have been numbered. Swimmers must use the same numbered cubicle and locker.
Once you've changed, please take a quick pre-swim shower.

Follow the directions to your pre-booked lane. There will be signs at the end of each lane.


Once in the water, to ensure everyone has a safe and enjoyable swim, please follow these guidelines -

- Always follow the directional arrows for lanes 
- Avoid wide strokes like the butterfly
- Maintain appropriate social distance between yourself and other swimmers.
- Do not overtake.
- Before pushing off at each turn, check to see if anyone faster is approaching. If there is, let them pass. Move to the edge of the lane and turn your head away to let them turn without stopping. The same applies if you need to stop for a rest or a drink.
- You can use personal equipment as long as it doesn’t affect social distancing.
- Bring your own pre-filled water bottle so you can stay hydrated.
- After your swim, leave the pool promptly following the exit signs.
- You can take a quick shower after your swim.
- Please use the same cubicle to get changed.

As time goes on, we will review and adapt all these measures, so please keep an eye on the app and website for updates.


VIEW OUR RE-OPENING OUR SWIMMING POOLS VIDEO HERE

Our Mams on the Move classes are specially designed to help new mams get more active after having a baby as well as provide the opportunity to meet other mams, boost mood and bond with baby!

We are pleased to announce that some of our Mams on the Move outdoor classes will start again from Monday 24th August. Further information on sessions, times, locations as well as safety measures we are putting in place can be found HERE

You can also join our friendly Facebook support group...just search for Mams on the Move.
 

You will have to pre-book a Clip 'n Climb slot via the Clip 'n Climb website http://www.clipnclimbcramlington.co.uk/ *. You will not be allowed into the centre if you have not pre booked and bookings can only be for those in your own household bubble.

You will be able to book slots 7 days in advance. Sessions last approx. 70 minutes which includes a 15 minute safety briefing followed by 55 minutes of climbing.
 

  • To help us practice social distancing, we only allow 1 spectator with the activity participant. Spectators within the arena will be restricted to 6 per time slot. You must wear a face covering unless exempt as a spectator.
  •  
  • Make sure that you arrive at your session in your kit and ready to climb as you will not be able to use the changing rooms to get changed.
  •  
  • When you attend your Clip'n Climb session, please arrive 5 minutes prior to start time, ready for your pre-booked slot. Our reception team will be there to greet you.
  •  
  • Please make use of our hand sanitiser stations, we encourage to use them after each climb
  •  
  • When in the arena please follow signs and instructions from colleagues as we have a 1 way system in place. We may have to close some climbs at busy times or for further cleaning.
  •  
  • There will be no access to Leap of faith or stairway to heaven for our initial opening
  •  
  • Finally, there is no access to softplay
  •  

Initially, our dry-side changing rooms and showers will be closed off, so you must arrive READY for your activity and leave promptly afterwards.

Swimmers WILL have access to changing cubicles and a quick pre and post-swim shower. Anyone attending a fitness class or gym will not have access to these facilities.

Swimming cubicles and lockers will be numbered.Swimmers must use the same numbered cubicle and locker. 

All activities will have to be pre-booked on the Active Northumberland app or website. You will not be allowed into the centre if you have not pre booked.

Each person will be able to have a maximum of 3 activity slots booked at any one time. Once an activity has been attended, another activity slot can be booked.

As of 14th September, Members can now book 14 days in advance, with non members (Pay as you Go) able to book up to 7 days in advance.

Your 3 slots can be made up from a mixture of swimming, gym, fitness classes, badminton/table tennis.

You will be able to book slots 7 days in advance if a member or 1 day in advance if a non member.

If you have lost your login details, please do check your emails including Junk / Spam folder for an email from us (Active Northumberland). If you still can't find, please contact us directly on our Active Northumberland Facebook page or email us at enquiries@activenorthumberland.org.uk
 

While many of our Active Northumberland Centres are open, Northumberland County Council libraries which are located within some of the centres will remain closed until safety procedures are put in place.

Northumberland County Council hope to re-open their libraries again soon. For further information on Northumberland County Council libraries CLICK HERE

As of 14th September, Members can now book 14 days in advance, with non members (Pay as you Go) able to book up to 7 days in advance.

You will have to pre-book a gym slot on the Active Northumberland app. You will not be allowed into the centre if you have not pre booked.

Each person will be able to have a maximum of 3 activity slots booked at any one time. Once an activity has been attended, another activity slot can be booked.

Your 3 slots can be 3 gym slots or a mixture of swimming, gym, fitness classes, badminton/table tennis.

Arrive on time, ready for your pre-booked workout. You may have to wait outside for a little while, but a member of our team will let you know when to come in.

Check in at the kiosk or at reception.

Once you’re in the gym - 

- Not all the machines will be in use so please watch out for the “I’m taking a break” signs. This will help us comply with social distancing.
- Follow the floor markings and signage at all times.
- Members of the team will be cleaning and sanitising the equipment before and after sessions, but to keep us all safe we ask that you clean your machine / piece of equipment BEFORE and AFTER use.
- Hand sanitisers have been added to the gym. Please sanitise hands before and during your session. As time goes on, we will be reviewing and adapting all measures so please keep an eye out for further updates.


VIEW OUR RE-OPENING OUR GYMS VIDEO HERE

UPDATED 17th August 2020

Our softplay facilities still remain closed at this time as we review our operating procedures. We will be sure to update our pages once we are in a position to reopen our softplay facilities in our centres.

Swimming Lessons are set to return at centre's in September. Initially this will be for our existing scheme members.

Please read our web page which is accessed by clicking here for full information, FAQ's and an enquiry form if interested in swimming lessons.

Initially badminton, short tennis and table tennis are the only sports activities able to take place in our sportshall as we continue to work within national guidelines. We will continue to assess and allow more activities when appropiate guidance is available and we feel comfortable these activities can take place safely in our facilities.

You will have to pre-book a court on the Active Northumberland app. You will not be allowed into the centre if you have not pre-booked.

Each member will be able to have a maximum of 3 activity slots booked at any one time. Once an activity has been attended, another activity slot can be booked.

Your 3 slots can be made up from a mixture of swimming, gym, fitness classes, badminton/table tennis.

As of 14th September, Members can now book 14 days in advance, with non members (Pay as you Go) able to book up to 7 days in advance.

The booking system will go 'live' on Sunday 19th July.

When you come for your pre-booked court, arrive on time, ready for your game. 

You may have to wait outside for a little while, but a member of our team will let you know when to come in.

Check in at the kiosk or at reception.

Use the hand sanitisers provided. 

Both singles play and doubles play can now take place in groups of people from different households, as long as you remain 2 metres apart as far as possible – meaning that four people from different households can play doubles  

Please be aware of Badminton Englands "return to play" guidance (click here to view)

Please bring all your own playing equipment - eg bats, balls, racquets, shuttlecocks.

Please finish your game on time and leave the centre promptly.

Download the app and get active!