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12 May

May Update


Whilst the latest government announcement begins to set a path, we are no further forward to know and answer the question... 

“When will your centre's re-open?”

Rest assured though, we continue to monitor the situation and you will be the first to hear, from US, when we are ready to welcome you back.
 

What we did want to do today however, is let you know what we have been up to behind the scenes, so that, when the time is right, you will be able to enjoy your Active Northumberland facilities safely once again.

Before we get into some detail and words from our team, we want to continue to encourage everyone to do what you can to look after your own wellbeing. Physical activity has huge benefits so please make time everyday, where you can, to bring some movement to your day.

Now a few words from our management team...

I hope that you are keeping safe and managing well through these unexpected times.

Please be assured that our team are extremely busy looking after our facilities and preparing our reopening plans to ensure our facilities and services are an enjoyable and safe place to experience. 

As soon as we are able to, we will be sharing further details with you about what things will look like upon our return, both for our colleagues as well as you, our valued customers and community.

In the meantime, please stay safe and continue to Stay Active.


Mark
Chief Executive


I do hope that you and your families are keeping safe and well during this pandemic. 

Whilst we are busy looking ahead to welcoming our customers and communities back to our facilities, we are also working to ensure that our colleagues can feel safe in the workplace to continue to deliver an exceptional service upon your return.

We are already becoming familiar with steps we can all take to assist in providing safe environments for ourselves and those in their own workplace, and please be assured that we are busy already putting our own systems in place so that we are ready to welcome you back, when the time is right.

Stay strong, stay safe, stay healthy.


Paul - Head of Operations


Hi everyone , I hope you and your families are keeping  fit and well?

It’s been fantastic to see the support and enthusiasm of you all to continue to exercise where you can and i’m really proud of the work from the team to bring a range of Home Workouts to you at this time.

We are busy looking ahead to our future customer experience, embracing the digital step forward which will support this. We have more details to share with you in the coming weeks, but please be assured that our ambition is to ensure everyone is able to access and enjoy our services, in the way which suits you!

Stay Safe everyone and I, along with the team,  look forward to speaking to you all soon.


Joanne - Head of Commercial & Resources

That's all from us for now, feel free to send any messages or questions in to us and our team will get back to you as soon as possible. Stay safe everyone

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