We can’t wait to see our non-members and ‘Pay as you Go’ users in the centres again, but before you dust off your gym kit, please take the time to look through all the information here:
What activities can I now do?
From Wednesday 19th August, non-members can now come to the gym, fitness classes and lane swimming.
Do I have to pre-book?
EVERYONE, including members, must pre-book all activities.
Members can book 7 days in advance
Non-members can book ONE DAY in advance.
How do I book?
All bookings can be made on the Active Northumberland app or the website. Before booking you will need to register here. Once registered you will receive a login number and a PIN number that you can use to make bookings. If you are unsure of the registration process, please review our guide further down this page.
How do I pay?
You will pay as part of the booking process on the app or website.
What procedures are in place to keep me and others safe?
Safety is our number one priority and we have worked hard to establish a safe but enjoyable environment for our customers and staff. For more information on what to expect in the centres, please visit our ‘welcome back’ information page here: https://bit.ly/reopeningwebinfo
What do I need to know before taking part in my activity?
Before attending your activity, please watch the relevant videos to familiarise yourself with the new measures in place to ensure everyone can exercise safely-
Welcome back to the centres - https://youtu.be/bZ26L69qoFE
Welcome back to swimming - https://youtu.be/cgva-4c4ntc
Welcome back to the gym - https://youtu.be/Inuj-Sv62Es
Welcome back to fitness classes - https://youtu.be/70-H0JIIw3o
We’d like to thank all our non-members for their patience and understanding in the lead up to this significant ‘welcome back’ moment. We are looking forward to seeing you all enjoying the facilities and activities again.